Remote Support & Helpdesk
- 24/7 remote sessions, ticketing system, SLA response times.
On-Site Support & Repairs
- Desktop repairs, hardware upgrades, printer/network fixes.
Managed IT Services
- Proactive monitoring, patch management, regular maintenance.
Network Design & Installation
- Wi-Fi, LAN, VPN setup for offices in Cheltenham/Gloucester.
Cloud Services & Migration
- Office 365/Google Workspace setup, data migration, ongoing support.
Cybersecurity & Backup
- Antivirus, firewall configuration, encrypted backups (on-site/off-site).